Do you customize items not purchased from you?
We gladly customize items not purchased from us. If you are in the Memphis area, simply take your items to our store or contact us if you're out of the area to discuss the details.
Do you offer group discounts?
Yes, your order is automatically adjusted to reflect group rates once 12 pieces of any item are purchased.
Do you offer personalized jackets for fraternities & sororities?
We personalize everything, contact us to receive a quote for your Greek ideas.
I prefer placing my order with a real person may I order by phone?
No problem! Place your order Monday–Friday from 10:00 a.m.–4:00 p.m. CST. We ask that you have all information handy when ordering by phone.
Do you ship outside the USA?
Yes, we do. For international orders, we inform you the local price, taxes, and shipping charges. Only postal money orders are accepted, or contact us for instructions on wiring money.
How long does the order take?
Expect to receive your order within 10–14 days. Non-personalized items, ships within 48 hours when in stock.
How soon can I expect to receive my custom watch?
Please allow 7–10 business days to ship your custom watch orders.
I would like to have my company logo designed. Can you do that?
We offer custom logo design, contact us to receive a quote.
I have a store. Do you offer wholesale pricing?
Yes, you must be a licensed business to receive wholesale pricing. Offer only includes bags, apparel, and headwear.
Can I choose any thread color I want?
Yes, look for the special instruction box to pick your color when completing your order.
What is your return policy?
Our company does not return custom items that are your mistake. Should we make the mistake, we gladly refund or replace the item. Non-customized items are returnable for replacement or refund.